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Customer Information


Notice to all TUV-USA Certified Companies
Notice of Changes to the Certification Process at TUV-USA

Responsibility of Certified Companies

This document outlines the process for conducting on-site audits as defined in documented requirements drawn up in accordance with the relevant guidance provided in ISO 19011 and 17021.

Certification of QMS
This document describes the requirements of the management systems certification process offered by TUV USA. It describes the procedures and rules by which TUV USA manages certification, granting a certificate, and the continuation of certification, as well as your company’s responsibilities for maintaining certification.


TUV-USA Complaints, Disputes and Appeals
The following procedures MP125C (Medical) and P006 (Quality) define the TUV USA process and responsibilities for receiving, evaluating, and making decisions on appeals, complaints and disputes concerning the certification system activities or decisions, and the maintenance of relative records. This process is subject to TUV USA requirements for confidentiality.

TUV USA Statistics:
247 current certificates in process or issued as of March 08, 2010
2 suspension of issued certification
72 withdrawn or revoked
For more information and precise certification information, please contact us.
Copyright © 2005 - TUV USA, Inc.  A member of the TUV NORD Group